© 2024 Powered by Future Ticketing Ltd.
WillWeGo.com is a website powered by Future Ticketing Ltd. Future Ticketing Ltd respects your privacy and feels it is important for you to know how we handle the information we receive via our website at https://willwego.com (the “Site”), through our on-demand business productivity system, our support platform, mobile applications, and tools and services offered on the Site and mobile application (the “Service”).
This Privacy Policy explains our information practices, the kinds of information we may collect, how we use and share that information, and how you can opt-out of, correct, or change that information.
This Privacy Policy is incorporated by reference into WillWeGo.com's Terms of Service (the “Terms”). All other terms not defined in this Privacy Policy will have the meanings set forth in the Terms which are available on request.
As used in this privacy policy, the term “Personal Information” shall mean any information relating to an identified or identifiable natural person.
This privacy policy applies to Personal Information that WillWeGo.com collects and processes in the course of our business, including on the website and the Future Ticketing Ltd platform.
This policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information.
The use of information collected through the Future Ticketing platform shall be limited to the purpose of providing the service for which WillWeGo.com's clients have engaged us.
Future Ticketing Ltd complies with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal information. If there is any conflict between the terms in this privacy policy and GDPR, the GDPR shall govern. To learn more about the GDPR, please visit https://gdpr-info.eu/.
The WillWeGo.com website allows our clients to display and sell tickets to their venues and events. In this regard Future Ticketing Ltd acts as a Data Processor for our Clients who are the Data Controller and all transactions are completed directly with the client.
Outside of the purchase of tickets with our clients the WillWeGo.com website has methods of sending communications to us.
WillWeGo.com provides ticketing services to its clients, and collects and processes information under the direction of its clients. WillWeGo.com has no direct relationship with the individuals whose personal data it processes in its facility as a data processor.
WillWeGo.com may process Personal Information about you for its administrative purposes, including but not limited to:
If provided, WillWeGo.com may use Personal Information to provide you with materials about offers, products, and services that may be of interest, including new content or services. The personal information used to purchase tickets will not be collected for this purpose. You may contact us at any time to opt-out of the use of your Personal Information for marketing purposes.
WillWeGo.com may use Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing products and services or develop new products and services.
WillWeGo.com may use Personal Information and other information about you to create anonymised and aggregated information, such as de-identified demographic information, de-identified location information, information about the computer or device from which you access Will We Go’s services, or other analyses we create. Anonymised and aggregated information is used for a variety of functions, including the measurement of visitors’ interest in and use of various portions or features of the services. Anonymised or aggregated information is not Personal Information, and Future Ticketing Ltd may use such information in a number of ways, including research, internal analysis, analytics, and any other legally permissible purposes. We may share this information within Future Ticketing Ltd and with Third Parties for our or their purposes in an anonymised or aggregated form that is designed to prevent anyone from identifying you.
WillWeGo.com may use Personal Information for which we have a legitimate interest, such as direct marketing, individual or market research, anti-fraud protection, or any other purpose disclosed to you at the time you provide Personal Information or with your consent.
WillWeGo.com does not sell or otherwise disclose Personal Information about you, except as described in this Policy or as you explicitly consent to. We may share your information as described in this Privacy Policy:
We may share Personal Information we receive with vendors and service providers only as necessary to provide the services to us. The types of service providers (processors) to whom we entrust Personal Information include service providers for:
Future Ticketing Ltd has executed appropriate contracts with the service providers that prohibit them from using or sharing Personal Information except as necessary to perform the contracted services on our behalf or to comply with applicable legal requirements.
WillWeGo.com may share Personal Information with our business partners, and affiliates for our and our affiliates’ internal business purposes, or to provide you with a product or service that you have requested. WillWeGo.com may also provide Personal Information to business partners with whom we may jointly offer products or services, or whose products or services we believe may be of interest to you. In such cases, our business partner’s name will appear, along with WillWeGo.com. WillWeGo.com requires our affiliates and business partners to agree in writing to maintain the confidentiality and security of Personal Information they maintain on our behalf and not to use it for any purpose other than the purpose for which WillWeGo.com provided them.
WillWeGo.com may allow third-party advertising partners to set tracking tools (e.g., cookies) to collect information regarding your activities (e.g., your IP address, page(s) visited, time of day). We may also share information we have collected with third-party advertising partners. These advertising partners may use this information (and similar information collected from other websites) for purposes of delivering targeted advertisements to you when you visit non-Future Ticketing Ltd related websites within their networks. This practice is commonly referred to as “interest-based advertising” or “online behavioural advertising.” We may allow access to other data collected by the site to facilitate the transmission of information that may be useful, relevant, valuable, or otherwise of interest to you. If you prefer that we do not share your Personal Information with third-party advertising partners, you may opt-out of such sharing at no cost as described below.
Our website may include social media features, such as the Facebook Like button and widgets, such as the ‘Share This’ button or interactive mini-programs that run on our site. These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our website. Your interactions with these features are governed by the privacy policy of the company providing it.
We may access, preserve, and disclose your Personal Information, other account information, and content if we believe doing so is required or appropriate to:
If we are involved in a merger, acquisition, financing, due diligence, reorganisation, bankruptcy, receivership, sale of company assets, or transition of service to another provider, then your information may be sold or transferred as part of such a transaction as permitted by law and/or contract. In such an event, Future Ticketing Ltd will endeavour to direct the transferee to use Personal Information in a manner that is consistent with the Privacy Policy in effect at the time such Personal Information was collected.
We may store all Personal Information we collect anywhere in the world, including but not limited to, in Europe, in the cloud, on our servers, on the servers of our affiliates, or the servers of our service providers.
Future Ticketing Ltd will retain your information for as long as your account is active or as needed to provide you services. We will also retain personal data we process on behalf of our clients for as long as needed to provide services to our client. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our clients will have their own data retention policy, as the data controller, for any personal information they store.
Default Opt-In: Future Ticketing Ltd adheres to the policy of requiring an opt-in to send communications to our clients. Certain transaction-related emails are required for use of the system and will still be sent. You may still opt-out as per the below information.
Email and Telephone Communications: If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt-out of receiving future emails. We will process your request within a reasonable time after receipt. You will continue to receive transaction-related emails regarding products or services you have requested and administrative communications, such as updates to the Terms or this Privacy Policy.
“Do Not Track”: Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. DNT is a way for users to inform websites and services that they do not want certain information about their webpage visits collected over time and across websites or online services. Please note that we do not respond to or honour DNT signals or similar mechanisms transmitted by web browsers.
Cookies and Interest-Based Advertising: You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are not effective on mobile applications. However, on many mobile devices, application users may opt-out of certain mobile ads via their device settings. The online advertising industry also provides websites from which you may opt-out of receiving targeted ads from our data partners and our other advertising partners that participate in self-regulatory programs. You can access these, and also learn more about targeted advertising and consumer choice and privacy, at www.networkadvertising.org/managing/opt_out.asp, at http://preferences-mgr.truste.com, and at www.aboutads.info/choices (or if located in the European Union at http://www.youronlinechoices.eu/). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We process information at the direction of our clients. An individual who seeks access, or who seeks to correct, amend, or delete data that is processed by Future Ticketing Ltd for its client should direct their query to our client (the data controller). If the client further requests Future Ticketing Ltd to assist in the removal of the data, we will respond to their request within 30 business days.
The Service and site are not intended for, nor does WillWeGo.com knowingly collect any Personal Information from children under the age of 16.
The security of your Personal Information and our clients’ information is important to us.
WillWeGo.com maintains reasonable security measures to protect your information from loss, destruction, misuse, unauthorised access, or disclosure.
When you enter sensitive information, such as a credit card number, on our order forms and login credentials on our platform login page, we encrypt the transmission of that information using secure socket layer technology (SSL). These technologies help ensure that your data is safe, secure, and only available to you and to those you provided authorised access.
However, no data transmission over the internet or information storage technology can be guaranteed to be 100% secure due to the nature of the distributed network that is the internet. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at info@willwego.com.
In compliance with GDPR, Future Ticketing Ltd commits to resolve complaints about our collection or use of your Personal Information.
Future Ticketing Ltd is subject to the investigatory and enforcement powers of the Irish Data Protection Commission.
WillWeGo.com may update this policy from time to time. You can review the most current version of this privacy policy at any time and any changes will be posted on this page. Your continued use of the Site or Service constitutes your agreement to be bound by such changes to the privacy policy.
If you do not accept the terms of this Privacy Policy, your only option is to discontinue use of the Site and Service. If we make any material changes, we will notify you or our client by email sent to the e-mail address on your account or by means of a notice on the site prior to the change becoming effective.
WillWeGo.com may assign or transfer this Privacy Policy, and your user account and related information and data, to any person or entity that acquires or is merged with WillWeGo.com. You will be notified via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
When you access and use the Service, you are subject and bound to the WillWeGo.com and our Clients Terms of Service.
If you have questions regarding this Privacy Policy for WillWeGo.com, please contact us by email at info@willwego.com.